There are many questions to consider when researching the moving company that will move your belongings. Here are a few of the most important ones:
1) Reputation Matters
A good moving company values its reputation. A good reputation means that people refer their friends and family to them and customers will use their services again and again. Ask your friends and neighbors who moved them and what kind of experience they had with their Utah movers.
You should also find out how long a company has been in business. It is best to choose a company that has been in business long enough to establish its reputation as honest, fair, reliable, and most importantly, customer service oriented. New moving companies haven’t had time to build their reputation.
2) Customer Service
An important aspect to consider when choosing a moving company is their customer service. You can get an idea about this when you initially call and talk to them. Do they answer their phone right away or do you have to go through a call center?
Also, does the moving company have a physical location or are you really calling a broker? Brokers will book your move and then hire the job to be done by a company that you might not even know.
What about after your move? Will you be able to get a hold of someone at the company if you have questions or problems?
These are all good customer service issues to consider when looking for a moving company.
Not all moving companies charge the same. Be sure you clearly understand how you are being charged. Are you being charged by the hour or by the weight of your shipment? Also, find out about additional charges like fuel surcharges. These charges can be a flat rate or a percentage of your final bill.
It is always a good idea to get at least three quotes but, be careful, the most inexpensive company isn’t always the best. If you are not sure how much your move is going to cost or how long it will take ask for an on-site estimate. This is the best way to be certain. A reputable moving company will be happy to come to your home or office to give you a bid.
A little bit of research will help you pick the best moving company for the job!