FAQs

When is the best time to schedule a move?
It is best to schedule your move two weeks in advance, but we will work with you to help you secure the day you need.

How long does it take to move?
This depends upon many factors including: weather conditions, loading and unloading obstacles, direction and distance your shipment is traveling, size of your shipment, stairs or elevators involved, how many boxes need to be moved and if you need packing services.

Can movers take our artwork, paintings, and glass table tops?
Rocky Mountain Movers is experienced at moving these specialized items. However, these items should be boxed or crated prior to our arrival to ensure their safe transportation. Please call us for information on preparing these items.

Can the movers take our plants?
Rocky Mountain Movers will move floor plants, but desk sized plants must be moved prior to our arrival.

Can our household/office items be stored temporarily?
If you are unable to take immediate possession of your new home or office, your belongings can be stored for a reasonable fee. Storage must be requested prior to your move day so that all charges are made known and all corresponding documents are completed. You are responsible for the pick up, insurance, storage, and final delivery fees.

What items are movers not allowed to move?
Items such as fuel, oil, propane, ammunition, paints, pesticides, liquid detergents, bleach, and cleaning supplies cannot go on the moving truck. Liquid containers that have already been opened are also not allowed on the moving truck. Also, we do not move pets and articles of intangible value such as: jewelry, cash, stamp collections, credit cards, documents and guns. We recommend keeping all irreplaceable and expensive items with you.

Can our home/office be packed professionally?
We offer fully trained and professional packers at a reasonable rate. We can pack your entire office or just specific areas to meet your needs. It is best to request and estimate for this service. Get a free estimate now.

If we want to pack our own home/office, can we get packing supplies?
Yes! We offer a large variety of packing boxes and supplies, as well as, a free box delivery to your home/office with a minimum order. Any unused supplies will be deducted from your invoice if they are returned when the movers arrive. Check out our Packing Supplies options.